Exclusive Cars (GB) Limited
Customer reviews of Exclusive Cars (GB) Limited
At Exclusive Cars (GB) Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Exclusive Cars (GB) Limited
Based on 188 customer reviews
Powered by
-
5
Quality Team Exclusive- Range Rover Spe
By Lawrence A on 24 May 2016 | Verified purchase
First class team of staff with a real commitment to customercare. The Range Rover Autobiograpphy was just what I had been looking for. Staff very helpful and after a long Journey up to Birmingham even ran us around Post Office / Bank ec to do all the paperwork. The team even found a super hotel for us in the Forest of Arden for our overnight stay. Quality car .Very pleased
-
5
Amazing.
By Takapona M on 01 February 2016 | Verified purchase
They are professional and amazing.
-
5
Highly recommended
By Anonymous on 19 September 2021 | Purchase not verified
5/5 experience. Unfortunately my circumstances had changed and I was unable to proceed with the purchase. Exclusive were very helpful and understanding and refunded my deposit with no hesitancy or delays. A**** service throughout, highly recommend.
-
5
By Muthukumar N on 06 July 2021 | Purchase not verified
Mr. Abdul and his team always delivers the great service as they have helped during my Maserati Levante PCP in 2020 and kindly printed and offered my new personalized number plate for free last month as a gesture of valued customer. Much appreciable!!!
-
5
Exclusive Cars are great
By Tom A on 11 May 2021 | Purchase not verified
Highly recommend Exclusive Cars. I bought a Tesla S from them in April 2021. The customer service was terrific. Really friendly, nothing too much trouble, car in beautiful condition. I had to stop them getting the hoover out again to deal with a tiny, stray crumb in the cup holder. Great experience all round.
-
5
Range Rover Sport SVR & Excellent Service
By Nachattar S on 30 January 2021 | Purchase not verified
In my opinion , I think that Exclusive cars gb is the right place to go to purchase a vehicle brand of your choice. You name it, they source it. I purchased a Range Rover Sport SVR (E X C L U S I V E) edition. It is amazing. The handover was absolutely amazing. All that questions I asked were answered. They showed me around the vehicle and all the features and details of the car itself. The exemplary experience continues after collection, which is sometimes diluted at other dealerships post collection of a vehicle. The preparation of the cars is really well done and they even sent me a video of the vehicle being prepared. Frankly..... nice people, with meticulously prepared cars, complemented by great service even after you leave the showroom. Thank you.
-
5
So happy with my new Range rover! Highly recommend
By Joshua C on 18 January 2021 | Purchase not verified
I purchased my Range rover vogue from abdul and his team during the second lockdown via a click and collect service and I cannot express how easy this purchase was. All I had to do was transfer the funds prior to visiting and then turn up, that's literally it. Nice and easy transaction whilst keeping us all safe with sanitisation and safety measures such as face coverings. Fantastic service and great staff who made sure I was looked after with drinks, snacks and keeping everything sanitised because of this covid pandemic. Would definitely recommend exclusive cars to everyone and purchase from here again.
-
5
Amazing experience
By Saffron L on 17 January 2021 | Purchase not verified
Excellent service, kids enjoyed their time whilst I was doing the paperwork. The team let them watch a movie in one of the cars with rear entertainment. The team also informed the kids about the safety precautions throughout our visit. The kids had to wear face masks and hand gel when entering and leaving the vehicle and the car was disinfected by the professional valeting team at Exclusive Cars. The team even offered snacks and beverages throughout the visit. We went to view a tesla and the team were extremely helpful and knowledgeable about all the features and details about the vehicle.... many franchised dealers could learn a lesson from this dealership about customer service, and that customers like a consultative approach and being asked questions and being listened to, rather than being told what we want to hear. Would recommend, top class service.
-
5
Extremely disappointed with this Dealer
By Alistair W on 11 January 2021 | Purchase not verified
I had Finance approval in place for a Range Rover Sport Exclusive with Exclusive Cars GB Ltd however the following day most of England was moved to Tier 4 Lockdown and I asked to put the deal on HOLD as I couldn't travel from Scotland into a Tier 4 Area. Once I had approval to travel I phoned Exclusive back to formalise the deal only to be told the Car had been sold to another customer. I didn't pay a deposit as I didn't know when or if I would be able to pick the Car up but presumed the Finance approval would suffice. I have bought premium vehicles all my life and NEVER have been treated this badly. It would have been common courtesy to phone me and say they had another interested party however this only shows how non customer focused the business is. Would I deal with them again "NO", as the saying goes "once bitten Twice shy". I'm sure they have many happy customers but I'm not one of them .
-
5
Excellent Services
By Richard H on 29 September 2020 | Purchase not verified
Excellent Service from the first viewing through to the handover