By Tony D on 17 June 2020 | Verified purchase

Very helpful, careful with the virus control. I had problems with my bank and they were very patient. I overpaid by the banks mistake and Exclusive cars pointed this out out and refunded it.

Reply from Exclusive Cars (GB) Limited on 30/09/20

Hello Tony. Thank you very much for the review. It was nice to meet you and your wife when you collected the Tesla. We hope to see you again soon. In regards to the bank this is why we check the funds to ensure the correct amount has been paid, as we have had a few instances where generous customers have tried to overpay ! We hope you are enjoying your car. Warmest regards

By Barry T on 13 March 2020 | Verified purchase

Exclusive cars were extremely helpful,professional,efficient yet still remaining friendly and totally unpretentious. The team at Exclusive made my car buying experience enjoyable and relaxed. I would definitely recommend them to anyone.

Reply from Exclusive Cars (GB) Limited on 18/03/20

Hello, and thank you for your visit to view and purchase the car. We are pleased you enjoyed your experience and the drive back to Wigan. It was lovely to meet the family and we hope to see you again soon. Warmest regards

By Steve J on 25 February 2020 | Verified purchase

Friendly and professional would best describe my experience of buying my Tesla from Exclusive Cars (GB) Ltd. After spending time on the phone to Abdul and agreeing our deal (subject to the viewing) I visited them on a Friday afternoon. It had taken me 4 hrs to get there but I was greeted with tea and cake which I really appreciated. After the sale I was contacted by phone and text to ensure I was happy with the car and got home alright.

Reply from Exclusive Cars (GB) Limited on 18/03/20

Hello and many thanks for the lovely review. We are pleased you found our service professional and friendly. This is all thanks to our superb team who aim to make this their prime objective, as we all believe it is nicer if business can be carried out with a smile ! We are pleased you are enjoying your Tesla, as we are sure missing its supercar performance. Once again thank you and we look forward to meeting you again. Regards

By James C on 24 February 2020 | Verified purchase

Very attentive care was given to the whole sales process with these guys. I was buying without seeing the car in person and so was provided with excellent videos and instant answers to any queries I had. Exclusive Cars had a very nice family business feel to them. Very warm and friendly service. I drove away a happy customer with my Ford Mustang :)

Reply from Exclusive Cars (GB) Limited on 18/03/20

Hello, and many thanks for the review. We appreciate many, in fact most, of our clients are situated hundreds of miles away, and sometimes in other countries, which is why we focus on live walk around video tours where we bring the car virtually to the clients front door. This allows clients to ask any questions or ask us to focus on a particular area of the car - as you did with requesting if the car had carplay and we were able to demonstrate that during the FaceTime chat. We hope you will have as much fun in the Mustang as we did ! Regards

By Michael M on 18 February 2020 | Verified purchase

Great team and well accommodating. I was only in the area for a day and was able to collect my car at midnight - working around my busy schedule. Lovely car and great service

Reply from Exclusive Cars (GB) Limited on 19/02/20

Thank you so much for the review and we hope your business is doing well. It was lovely to meet you even though it was after normal business hours! We try and accommodate our customers requirements, e.g. when they have specific schedules or international customers We are pleased you value our service and we look forward to seeing you again Many Thanks

By Lawrence A on 18 February 2020 | Verified purchase

Very helpful staff to locate the right Range Rover I wanted Full help with all the paperwork, tax and insurance etc Excellent after sales service and keeping in touch Car very personalised to my wishes Strongly recommend Thankt

Reply from Exclusive Cars (GB) Limited on 18/03/20

Hello. Many thanks for taking the time out to write a review. This is very much appreciated. We are pleased you appreciate the value add service such as helping with insurance. We know you like your car to be personalised to you and pleased we were able to fulfil this requirement. We look forward to seeing you again. Regards

By Neil C on 14 February 2020 | Verified purchase

excellent service would recommend to any one car was perfect in every way

Reply from Exclusive Cars (GB) Limited on 14/02/20

Thank you for such a nice review. It is always nice to do business with nice people in the motor trade, especially car exporters. The prompt payment, courteous manner, and professionalism is very much appreciated. We look forward to doing business with you again. Many thanks

By Gary H on 12 February 2020 | Verified purchase

The customer care from initial enquiry right through to after sales support was second to none. Nothing was too much trouble from any of the staff and I would certainly purchase from them in the future. I have absolutely no qualms about recommending Exclusive Cars to anyone looking to purchase a used car.

Reply from Exclusive Cars (GB) Limited on 14/02/20

What a lovely review.... thank you so much. Thank you for travelling from the coast and placing your trust to purchase this car that we marketed on behalf of an existing customer. We hope you continue to enjoy the car with the wife, and look forward to seeing you again. Kind regards

By Mohammed Y on 01 February 2020 | Verified purchase

I needed discs and brake pads changed all around on my Lexus GS300 SE-L and the team at Exclusive done a fantastic job and saved me a fortune compared to the quotes I was getting from Lexus. We also service our family cars here and always satisfied as they only use quality parts for our motors. Thanks again team we will see you again soon.

Reply from Exclusive Cars (GB) Limited on 14/02/20

Hello and many thanks for the wonderful review. Our after sales team are always happy to help, and if we can source parts to save the customer money, we always provide a choice to the customer. We trust the family are well, and look forward to seeing you again. Kind regards

By brian L on 17 December 2019 | Verified purchase

From first contact this company has been SUPPORTIVE, ACCURATE, PROFESSIONAL and UPFRONT. Whether it was just advice that I was seeking or delivery of parts, an accurate professional service was experienced. It has been such a long time since I have experienced Customer Service at this very high standard. I will continue to be a loyal customer going forward.

Reply from Exclusive Cars (GB) Limited on 14/02/20

Hello, and many thanks for your wonderful review. We are pleased to welcome you as a valued client, especially as the car was originally sold to the first E X C L U SIV E customer 3 years ago. We hope you continue to enjoy the car, and the team are always happy to help. Kind regards